Shipping

We prepare shipments in 3 business days after order is placed.
For USA and Europe, Shoes are shipped with FedEx or DHL Courier service and usually arrive within 3 business days.
For other countries, shipping method may be different.
The shipping cost depends on the destination and it’s calculated and displayed BEFORE the checkout.

Payment Methods

If you would like to buy shoes online from this site, you may do so by clicking the ‘add to cart’ button after clicking the picture of desired model and specifying a size. An new browser window will open, showing the items in your shopping cart. From this page you may either choose to continue shopping or proceed to checkout. The online payment service we use is PayPal.com, the largest online payment company on the internet, and also the fastest, easiest and most secure. With Paypal.com you can pay either from your checking account or with a credit card. Please see the FAQ on PayPal’s website if you have further questions about them.

Returns and Refunds

It is possible to return your shoes for refund or exchange. Our aim is that you feel completely satisfied with your shoes. If this is not the case, please contact us at: info@lunatango.com.ar. Contacting us at info@lunatango.com.ar BEFORE returning your shoes is MANDATORY.
Here are return conditions:

  • We offer refunds on full purchase price of unused items, minus shipping and handling fees. A 10% restocking fee may apply.
  • You must NOT return any item without our customer service authorization.
  • We do NOT accept refunds or exchange for items on SALE.
  • Returned shoes must be unworn and in the same condition they were shipped in. Please pay attention not to scuff bottoms when you try them on.
  • Returns must be made within 15 business days from date of delivery.
  • The buyer is responsible for shipping costs on returned shoes.
  • We recommend that you use insurance when shipping a return, Lunatango is not responsible for any items that were lost in transit.
  • Credit for refunds will be issued once Lunatango confirms receipt of the merchandise.

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.

Enjoy!